Miscellaneous
Are my images secure?
Yes, we use HTTPS and have a policy of not viewing CloudX Pro accounts unless required to for support reasons.
I would like to sell CamDo Solutions’ products. How do I start?
Please visit the http://cam-do.com/pages/reseller and fill out the form if you are interested in applying for and becoming an Authorized CamDo Solutions Reseller.
Do you have a Reseller in Europe?
Yes, refer to the Resellers Page.
Why are some Resellers around the world priced differently?
Our Resellers should not be selling products for less than the prices on our website. If you do see this, please advise us via [email protected]. Every Reseller will have their own expenses to deal with, and prices may vary from equal to our prices, o
Who can I talk to about media inquiries?
Please e-mail [email protected] for all media inquiries.
I have a question about a product I just ordered. What should I do?
Our Support pages offer quick start guides, product manuals, and setup videos. We do not provide phone support, as email is more effective.If your question remains unanswered from the guides, email us at [email protected] with detailed information.
Is the Underwater Wi-Fi extension cable compatible with the GoPro HERO11 Black?
Yes, the Underwater Wi-Fi extension cable is compatible with the GoPro HERO11 Black or any action camera with a 2.4 GHz WiFi/Bluetooth signal. The Underwater WiFi Extension cable integrates a two-pin mount, allowing the cable to attach easily. The ca
Do you have a W9 form?
Although we ship out of the US, our company is incorporated in Canada. As we are a Canadian company, we have to provide a W-8BEN instead of a W-9. Please see the W-8BEN attached.attach_file CamDo W-8BEN (in lieu of W9).pdf 90.6KBclose
Do you offer a buyback program for equipment?
Our online shop does not offer a buyback program for equipment. If you wish to sell your equipment, we recommend seeking alternative avenues for resale.