Shipping - General Questions
How much does shipping cost?
Shipping costs vary based on weight, location, and speed. Check shipping prices by adding items to cart and entering address, using Shipping Calculator at checkout. DHL is cheaper than UPS/FedEx, but shipping times may be longer.If you have your own
What shipping method is used?
Orders can be shipped via FedEx, UPS, or DHL with priority options at checkout. Add items to cart, enter shipping location to view the options.
Do you ship internationally?
We ship internationally to most countries. If the shipping calculator reports a problem, please contact us.
How long does it take for my order to ship?
We ship from Georgia, USA, via 3PL (UPS) for international orders. Express orders placed before 12:30 pm EST ship the same day and after 12:30 pm EST the next business day. Standard orders placed before 12:30 pm EST ship the next business day, after
Can you expedite my order?
We strive to accommodate customers with urgent needs, but don't offer guarantees due to warehouse processing and shipping cutoff deadlines. See the above Q&A "How long does it take for my order to ship?
Can I change my shipping address?
Orders with physical shipments can be changed once submitted to our warehouse, so please ensure the correct shipping address is entered at purchase. If an incorrect address is used, the order will need to be processed as a return.
Can I ship to a PO Box?
Delivery to PO boxes only possible through USPS, not DHL or UPS. For faster delivery, provide a street address.