How do CloudX monthly subscriptions work?Updated a month ago
Overview
This article explains how CloudX monthly subscriptions are billed and what happens if you need to pause, resume, or cancel a subscription.
Content
CloudX monthly subscriptions are managed through CloudX.
Payments for monthly subscriptions are processed through PayPal subscriptions.
If you need to stop service, you can either pause or cancel the subscription, depending on whether you plan to use it again later.
What is the difference between pausing and cancelling?
- Pause stops the subscription temporarily
- Cancel ends the subscription permanently
A paused subscription can be resumed later.
A cancelled subscription cannot be reinstated. If you need service again after cancellation, a new subscription must be created.