How do I download the UpBlink log file for troubleshooting?Updated a year ago
The log file will provide detailed information on the events/errors the UpBlink unit encountered. Here are the steps below on how to download the file:
- Plug your UpBlink into the power.
- Press the WiFi button on your unit for three seconds.
- Using your smartphone, laptop, or another WiFi-capable device, connect to the SSID beginning with UPBLINK. If it asks for a password, please use 1234567890.
- Open a browser on your device and visit http://10.0.0.5:5000 and this will bring you to the UpBlink user interface.
- Linked at the bottom of the UpBlink User interface, click on "Logs Page", or you can enter http://10.0.0.5:5000/Logs/info.log into the browser address bar.
- On the Logs page, click on the "Download detailed log file" which is linked at the bottom of the page. This will then generate a .txt file which will then be sent to us to review the events that your UpBlink unit has gone through.